FILE GUIDE
Everything you need to know about preparing your files for perfect prints.
File Formats
Best for printing. Preserves fonts and layout. Recommended.
AI
Adobe Illustrator format. Perfect for vector graphics.
PSD
Adobe Photoshop format. Use for photo-based designs.
JPG
Raster format. 300 DPI minimum for print quality.
PNG
Raster format with transparency support. 300 DPI minimum.
Design Guidelines
Bleed Area
Add 0.125" (3mm) bleed area to all edges. This ensures color extends to the edge of the final cut.
Example: For 4x6 card, create 4.25x6.25
Safe Area
Keep important content (text, logos) 0.25" (6mm) inside the trim edge to avoid cutting off.
Always maintain safe margins
Resolution
Minimum 300 DPI for raster images (photos, embedded images)
Vector files can be any size
Color Mode
Use CMYK color mode for the most accurate printing results.
RGB will be converted to CMYK
File Size Limits
Upload Restrictions
- Maximum File Size50 MB
- Supported FormatsPDF, AI, PSD, JPG, PNG
- Multiple FilesOne file per order
- Processing TimeUsually within 1 hour
Common Issues
- •Missing bleed areas
- •Text below safe area
- •Low resolution images
- •RGB instead of CMYK
- •Embedded fonts not outlined
Turnaround Times
Standard
3-5 business days
Most orders. Allows time for quality check.
Express
1-2 business days
Additional expedite fee applies.
Rush
Same day
Contact support for availability and pricing.
Frequently Asked Questions
Can I upload a PowerPoint or Word file?
No. Please export your design to PDF or an image format first. This ensures your design prints exactly as intended.
What if my file is larger than 50 MB?
Compress your file or remove embedded high-res images you don't need. For specialized needs, contact support.
Can I edit my order after uploading?
Contact us within 1 hour of uploading. Once processing begins, files cannot be changed.
How do I know if my file is print-ready?
Check: bleed areas included, 300 DPI minimum, CMYK color mode, fonts outlined, safe areas preserved.
What's the difference between vector and raster?
Vector (AI, PDF) = scalable, perfect for logos/graphics. Raster (JPG, PNG) = pixel-based, use for photos at 300 DPI.